Assessing organizational climate, culture and capabilities to address morale and performance issues
Creating alignment between individual and organizational performance
Facilitating alignment to drive organizational change
Designing performance management systems that assess the drivers of business performance
Team Building and Facilitation: Team building services with existing or new teams to clarify roles, communication processes, mission, etc. including use of Myers Briggs or other assessment tools to enhance individual team member insight and performance.
Employee Surveys: Design, development, implementation and analysis of employee opinion and attitudinal measures such as surveys and focus groups as an organizational intervention to drive needed change. Services include the entire survey research process from design to action planning.
Change Management: Consulting services to help organizations plan and manage the change process through problem identification, communication planning and action planning.
Performance Management Systems: Consulting services to help organizations develop and implement meaningful performance management systems that are balanced, strategically linked and drive performance.
Chemical Manufacturer Business Unit– Teambuilding and Business Planning
Facilitated leadership team meetings to develop the business unit’s vision, mission, values, and operating plan. Work with leadership team to increase effectiveness through teambuilding and role clarification process. Business unit was able to reduce costs and enhance operational effectiveness through effective decision making of management team.
Metals Distribution Company –Organizational Effectiveness & Performance Management
To focus people on desired behaviors, designed new performance management system for all exempt employees. The new design focused on objective settings, job requirements and key competencies within specific job families. To support effective implementation and use developed a comprehensive training program for all employees. New system was well received and provided a better process for driving desired business outcomes.
Petrochemical Company – Strategic Performance Capability Assessment
In support of the company’s Health and Safety Services function’s strategic planning efforts, led project to assess the organization’s workforce capabilities requirements and availability of needed resources. The project defined key job requirements based on strategic plans and then assessed employee proficiencies. The results of the capability assessment led to a significant change in strategy creating better alignment with business unit needs and improved customer service ratings.